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Case Studies In Details

ODNA intervention for Apollo International
A BRIEF ABOUT THE COMPANY

 

Apollo International Limited (AIL) is a part of the over $1 billion Apollo Group, a leading business house of India. AIL was set up in 1994 to lead the diversification ventures of the Apollo Group into new business opportunities worldwide. The group business areas include international trade in tyres, tubes, flaps, general commodities and products; and newer exciting areas like gaming, logistics and digitalisation of cinema theatres across the world.

THE SIX BUSINESSES

Tyre Tech Global is one of the largest traders of tyres, tubes and flaps to various countries from India. The products of Tyre Tech are of very high quality and enjoy wide acceptability in the international markets. It also provides technology transfer related solutions.

UFO Moviez Limited is the largest networked digital cinema chain in the world and an end to end service provider. UFO is the only company in the world to use MPEG-4 encoding to deliver high definition content directly into cinema theatres by means of a satellite.

Apollo LogiSolutions Limited offers complete and comprehensive services including freight station, cold chain and transportation. Currently, Apollo LogiSolutions Ltd is in the process of setting up a Container Freight Station in Panvel, near Mumbai.

Lottus is an established brand in the online gaming industry, in a very short duration, has made its presence felt in the Indian entertainment industry with online gaming and has established itself as a reliable and socially responsible organizer of various state Lotteries providing excellent quality of services and technical expertise .

International Business Division (IBD) is engaged in trading in a diverse range of products and equipments including industrial raw material, capital goods, construction equipment & material, electrical power equipment, educational supplies, textile items, automobile & automotive parts etc.

Tag Fashions specializes in the manufacture and export of premium quality leather apparel, fashion accessories and leather hard goods accessories. Tag Fashions aims to provide goods and services of international quality to its customers across the globe.

THE CONTEXT & NEED

There was a need, as felt by the top management, to align all the businesses to a common purpose and establish a common connect. It was, also, felt that bringing all business to a single platform and creating a common culture would help the organization to gear up for the next orbit of growth.

THE INTERVENTION

Our meeting with Mr. Raja Kanwar, MD, Mr. Kapil Agarwal, ED and the HR Head confirmed our view that a Strategic Planning exercise, as a first step to what we call an ODNA process, would be an ideal path for Apollo International as a concrete step towards building a professional culture.

This Intervention focused on the Senior Leadership team. Two of our consultants spend 10 days on this, of which 5 days were on onsite facilitation.

First Step

As a first step, the senior Management team, headed by Mr. Raja Kanwar, decided to clarify and detail the organisation values. This was facilitated by ODA through a two day offsite in Ananda in Himalayas.  This offsite had participation from all the six businesses. The offsite explored the family values of the promoter group, the values of the leadership team and looked at the culture that they needed to build. We also used Enneagram as a tool to help the leadership team understand their personality types and connect with each other.

The group then created the core cultural values of the organisation, and we helped the group to translate those values to their behavioral indicators during the offsite.

The Second Step

The senior leadership team met after two months in Delhi with an objective of creating the Vision, Mission and the business goals for the group and individual businesses.

ODA facilitated a two day session where the group came up with a vision statement “Nurturing Entrepreneurs through Partnerships.” As part of the ODNA process, we helped the team work with the fundamental questions – “what business are we in” and “what is working well in the system.” This gave an insight to the group that each business, in their own ways, was nurturing entrepreneurs, and the parent organization, with its brand, market reputation, organisational infrastructure and funds, was, in turn, supporting each of the businesses.

From this core purpose statement, came the mission statement - “Nurturing and facilitating entrepreneurship to build a truly global enterprise by providing a platform of over three decades of business experience, reputation, corporate strength and environment conducive for growth of all.”

The next task was to create Mission statements for all the six businesses, which was achieved by the end of the session. It was a great learning to see how a Vision statement could redefine the business and create energy. For example, the International Business Division (IBD), before this intervention, believed that they were in the Trading business. During the session, as we facilitated them to closely relook at their business, they realized that they were actually about “Bridging key demand-supply gap in developing countries.”

Tyre Tech Global
“Offering the world a wide range of technologically superior tyres and be a global player in commodities”

UFO Moviez Limited
“Enhancing the entertainment experience and enabling the industry to realise their true potential by creating a global platform of innovative services”

LogiSolutions Limited
“Providing customized solutions for all logistics needs”

Lottus
“Offering world class exciting gaming products to help people realize their dreams”

International Business Division
“Bridging key demand-supply gap in developing countries”

Tag fashions
“Crafting quality leather products for the global market”

THE ACHIEVEMENTS

• The key outcome was the strategic re-alignment among the different businesses with the parent organisation, and a strategy framework for the corporate

• A shared value system among the top tier of management created a bedrock for the stakeholders to work better together

• Common ideals communicated to the company workforce helped boost loyalty, productivity, satisfaction, joy, and a sense of contribution across the levels

• Specific plans were rolled out to make company values tangible and rewarding through behaviour modification exercises

• Aligned and stronger set of leaders who could better guide their teams towards a collectively defined target

 

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